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Help and Support

Psych IT is your business partner.

A new kind of help

We support our department members' use of a wide variety of computing services and devices. We work in a meshed technological environment where IT systems, services and solutions may be hosted by a number of different providers, but are provisioned and supported locally by Psych IT. We focus on being responsive and observant of technical changes and trends, leading us to a greater level of collaboration with department members and a variety of IT service providers.

Your most direct way of receiving help and support is through our help desk. Requests may be submitted by department members at any time through our on-line system.

Hours normal business days 8am-5pm
Location inside computer lab 3290
How to contact us

Move to the head of the class!

Knowing your UCLA Login ID will allow us to help you more quickly

Your UCLA Logon ID is your campus online identifier and is necessary to access many on-line resources hosted both in the department, and throughout campus. Make sure that you know and protect your ID. More information on the UCLA ID (it used to be called the Bruin On Line ID) can be found here.

Create or modify your UCLA ID account here.

When things break

Psych IT will examine and trouble-shoot problems with any device brought to us. If we determine that hardware is physically damaged you have a few options for repair.

  • Psychology's Tech Services unit located in A544 can perform some hardware repair for a reasonable fee that can be recharged.
  • If your device is still under warrantee we can help direct you to vendor support. The UCLA computer store can also help perform some repairs, or recommend a reputable vendor.

Logging your request in our Help Desk System allows us to better track problems and resolve them in a timely fashion.

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