IT News & Events

Getting a faster connection to a Windows data server (Phoebe)

If you are using a Windows computer and access to files/folders on the Phoebe server seems excessively slow and/or causes your computer to freeze for a few seconds, please try the following steps to resolve the issue:  

Matlab

Matlab has long been a staple in our Psychology instructional computer labs.  As of July 2016 we now have group designated licenses for faculty and researchers to purchase for lab use at the reduced rate of $155 (per designated workstation) as well.  If you’re interested in obtaining one of the group designated licenses please submit a helpdesk request.

Qualtrics

The new Qualtrics interface called Insight launched in July and includes many features to better integrate surveys, market research and customer and employee feedback.  Faculty members: if you’re interested in using Qualtrics and being part of the subscribing group in our department, please submit a helpdesk request indicating this at your earliest convenience.  We are renewing the Qualtrics agreement right now.

Wireless access in Franz Hall

In coordination with Campus IT Services, Life Sciences Computing, and Psych IT wireless upgrades for the Franz Hall complex are now done.

In coordination with Campus IT Services, Life Sciences Computing, and Psych IT wireless upgrades for the Franz Hall complex are now done.

WordPress websites available for faculty and lab groups

Department faculty members and lab groups are now able to request websites in our new WordPress environment.  Our WordPress platform takes advantage of UCLA Logon and campus web templates to simplify the administrative tasks of maintaining a website.  By using WordPress we have seen a significant increase in ease-of-use for faculty and other web content contributors.  Existing websites can be moved to WordPress in addition to creating new WordPress sites.

Print Kiosks Available in Franz Hall

We are pleased to announce that we are now using wepa in the UCLA Psychology Department!  Follow wepa on Twitter at @wepaprinting for general information.  Kiosks are located in the lobby and computer labs 3290, 3312, and 2434.  See the Lab Proctor in Computer Lab 3290 if you need help.  Questions about this service may be directed to Michael Jeon at 310-794-4769.  Anyone may use the printers; helpful information may be found on our printing policy page.

We are pleased to announce that we are now using wepa in the UCLA Psychology Department!  Follow wepa on Twitter at @wepaprinting for general information.  Kiosks are located in the lobby and computer labs 3290, 3312, and 2434.  See the Lab Proctor in Computer Lab 3290 if you need help.  Questions about this service may be directed to Michael Jeon at 310-794-4769.  Anyone may use the printers; helpful information may be found on our printing policy page.

Integrated Technology in Classrooms

This academic year we have made technical upgrades in some classrooms which can make it easier to incorporate technology into lectures and discussions. Specifically, rooms A279, 3290 and 3534 now have AV Control Center panels installed. The panels neatly tie together computers and other digital inputs with data projectors or large TV screens. With these installations we’ve had far fewer issues with cables or adapters failing or being lost, computers not displaying correctly, or displays being accidentally left on and prematurely run down.

Email issues - and workaround

As of Thursday, March 17, 2016, we have had reports of some users not being able to send or receive certain email today.   A common theme seems to be with attachments.  Mail from outside of EM with attachments is not being received, and documents sent from our scanners do not always go through as expected.   Life Sciences is looking into this now and they know this is an urgent problem for us.  We hope to have an update by the end of the day.

As a workaround, files can be shared with outside users through UCLA Box.

3D Printing at UCLA Library

UCLA library officials recently announced a pilot program that will allow students and faculty to use the MakerBot Replicator 3D printer for their own design, art and research projects. Applicants can email proposals to helpdesk@library.ucla.edu

For more information, please see this Daily Bruin article.

Manually Install Optional Windows Updates Without Upgrading to Windows 10

Due to possible incompatibility issues, Psych IT does not recommend upgrading to Windows 10 right now. Please be advised that you can perform other updates without upgrading to Windows 10 by following these instructions.

Due to possible incompatibility issues, Psych IT does not recommend upgrading to Windows 10 right now. Please be advised that you can perform other updates without upgrading to Windows 10 by following these instructions.

Dealing with spam for Enterprise Messaging (EM) users

We recently discovered that many messages intended for our Psychology Enterprise Messaging (EM) email users were mistakenly tagged as spam.  In working with the EM team we learned that EM has been processing an extremely high number of advertisement/marketing emails.  They explained that the EM servers start deferring legitimate messages when their system load is too high, and the loads have been higher than 80% recently.  To combat this problem EM’s spam settings were changed but in doing so, much of our legitimate mail (especially messages sent through mailing lists like Mailman), was qua

Support for SPSS in the department computer labs

Psych IT will be migrating the Psychology Computing Lab's SPSS license server to a virtual environment on Monday September 14, 2015.  As a result, SPSS may not be available for some period of time between 8am and 5pm that day.  Please note that once the migration is complete, only SPSS versions 19 and above will be available in the computer labs.  

If you'd like more information regarding the use of SPSS in our department computing labs, please contact helpdesk.

Fraudulent "ITS Service Desk Support" e-mail

You may have recently received a very succinct e-mail regarding “ITS Service Desk Support” and the need to validate your account by clicking on a link. (SEE SCREEN SHOT BELOW). It is a bogus e-mail. Therefore, do NOT click on any go to within the e-mail or otherwise respond to it. You may flag it as junk within your mail client and/or delete it altogether.

You may have recently received a very succinct e-mail regarding “ITS Service Desk Support” and the need to validate your account by clicking on a link. (SEE SCREEN SHOT BELOW). It is a bogus e-mail. Therefore, do NOT click on any go to within the e-mail or otherwise respond to it. You may flag it as junk within your mail client and/or delete it altogether.

UCLA Logon Webpage is getting a New Look!

The familiar UCLA logon webpage you’ve been using daily to access timesheets, Google Apps, CCLE, and a myriad of other online campus resources is getting a facelift starting August 30, 2015.

The familiar UCLA logon webpage you’ve been using daily to access timesheets, Google Apps, CCLE, and a myriad of other online campus resources is getting a facelift starting August 30, 2015.

Microsoft Windows 10

Microsoft Windows 10 is coming at the end of July 2015.  

For the first time ever, Microsoft is offering Windows 10 as a free downloadable update.  You may have already seen a notification icon on your computer (circled in red within the image shown hereunder) that allows you to click on it and reserve a copy:

The "Shellshock" Bash Vulnerability

Mac and Linux users in the Psychology department should be aware of "Shellshock", a critical security flaw that affects many UNIX/Linux-based computers. In most cases, updating the software on your computer and rebooting should resolve the issue.

Mac and Linux users in the Psychology department should be aware of "Shellshock", a critical security flaw that affects many UNIX/Linux-based computers. In most cases, updating the software on your computer and rebooting should resolve the issue.

Fac Tech 2014

Faculty Members, please join us for a technology "speed dating" session as we begin the fall quarter.

Faculty Members, please join us for a technology "speed dating" session as we begin the fall quarter.

Event Location: 
Franz Computer Lab 3351
Event Date and Time: 
Thu, 09/25/2014 -
3:00pm to 5:00pm

Add event to calendar: iCal

UCLA Box file storage and sharing

UCLA has partnered with Box.com to provide a safe and secure method for you to store and share files with anyone, on any device, using your UCLA Logon ID.  The regular enterprise level of service is available to faculty, staff and students at no cost.  Please read the "Getting Started" instructions from IT services.  When you're ready you'll access your box account from: ucla.box.com

Maintenance/Downtime for Department Copiers and Grad Lab

Please note the maintenance window below.

Please note the maintenance window below.

Psychology Computer Labs closed for Summer 2014

Due to a major HVAC renovation, the undergrad computer labs will be closed for SUMMER 2014.

Due to a major HVAC renovation, the undergrad computer labs will be closed for SUMMER 2014.

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