Fraudulent "ITS Service Desk Support" e-mail
Date published: 7/24/2015
You may have recently received a very succinct e-mail regarding “ITS Service Desk Support” and the need to validate your account by clicking on a link. (SEE SCREEN SHOT BELOW). It is a bogus e-mail. Therefore, do NOT click on any go to within the e-mail or otherwise respond to it. You may flag it as junk within your mail client and/or delete it altogether.
As a reminder, the hallmarks of a fraudulent e-mail include (but are not limited to):
- An unfamiliar sender (either by individual or organization name)
- Recipient is not addressed by name but rather generically as “user”, “employee”, etc.
- Unexpected requests to click on a link to validate account info (usually with a threat of account deactivation if no action is taken).
- Content with typos and/or odd grammar
If you receive any dubious e-mails asking you to log in with a user account, please contact the I.T. Help Desk immediately before taking any action requested within the questionable message.