Help and Support

Getting Help

Your most direct way of receiving help and support is through our helpdesk. Requests may be submitted at any time through our online system.

HoursMon-Fri 8am-5pm
LocationInside computer lab 3290
How to contact usSubmit a helpdesk request
Call 310-794-9327 

Note: Login to our helpdesk with your UCLA Logon ID. Your UCLA Logon ID is your campus online identifier and is necessary to access many computing resources. Create or Modify your UCLA Logon ID.

When things break

Life Sciences Computing can examine and troubleshoot problems with most computing devices. If we determine that hardware is physically damaged you have a few options for repair:

  • If your device is still under warranty we can help direct you to vendor support. The ASUCLA computer store can also help perform some repairs.
  • The Tech Services unit can perform some hardware repairs for a reasonable fee.

Please a submit a helpdesk request for help with both hardware and software issues.