Office 365 migration to UCLA Logon + MFA
On 8/20/2021, UCLA Office 365 accounts (i.e., @psych.ucla.edu email addresses) will begin using UCLA Logon and Multi-Factor Authentication (DUO). UCLA Logon IDs will be replacing the existing @ad.ucla.edu email usernames. This change is intended to improve email security and simplify the process of logging into departmental email. In order to continue receiving email, you will need to reconfigure your email client using the following instructions.
If you have any trouble accessing your email on/after 8/20, please submit a helpdesk request. Please provide an alternate email address with your helpdesk request so we can reach you in the event you are not able to access your @psych.ucla.edu email.
Note: this change only impacts @psych.ucla.edu email addresses and does not impact @ucla.edu or @g.ucla.edu addresses. If you forward you @psych.ucla.edu email to another address, you do not need to do anything on 8/20.
Note: it is important that you don’t try these steps before 8/20/2021.
- Outlook for Windows
- Outlook for Mac
- Apple Mail (Mac)
- Built-in iOS mail app
- Built-in Android mail app
- Outlook mobile app (iOS)
- Outlook mobile app (Android)
To check your email via the web, log into Outlook web app for Office 365 with your full email username. For the purposes of logging in to email, your full email username is typically in the format email@example.com (where logonid is your UCLA Logon ID).
Please be cautious of targeted, malicious emails purporting to be about Office 365 migrations – see this example malicious email.