Help and Support

We support our department members' use of a wide variety of computing services and devices. We work in a meshed technological environment where IT systems, services and solutions may be hosted by a number of different providers but are provisioned and supported locally by Psych IT.

Your most direct way of receiving help and support is through our helpdesk. Requests may be submitted by department members at any time through our on-line system.

Hours normal business days 8am-5pm
Location inside computer lab 3290
How to contact us

Note: Login to our helpdesk with your UCLA Logon. Your UCLA Logon ID is your campus online identifier and is necessary to access many on-line resources. Make sure that you know and protect it. New users: Create or Modify your UCLA Logon ID.

When things break

Psych IT will examine and trouble-shoot problems with any device brought to us. If we determine that hardware is physically damaged you have a few options for repair.

  • Psychology's Tech Services unit located in A544 can perform some hardware repair for a reasonable fee that can be recharged.
  • If your device is still under warranty we can help direct you to vendor support. The UCLA computer store can also help perform some repairs, or recommend a reputable vendor.

Logging your request in our helpdesk system allows us to better track problems and resolve them in a timely fashion.