Information Technology

Welcome to Psych IT

Psych IT is the Information Technology unit that serves members of the Psychology department. We work in close collaboration with other campus IT units to provide integrated information technology services. Department members who need computer support may submit a help desk request here.

Some of our computing resources are listed below.  Please click on the heading links for more detail.

Computer Labs

There are 4 undergraduate computer labs and 1 graduate computer lab available for instructional and student use in Franz Hall. There are over 120 computers and 3 high capacity color laser printers, as well as a document scanner available in these the labs. Microsoft Office, SPSS, SAS, and Matlab are some of the software packages that are provided.

Loaner Computers and A/V Equipment

The department has a few laptop computers and portable data projectors available for check out and temporary use in the building. These items are typically borrowed for short term (one day) periods for specific presentations, lectures, etc.

Websites

The departmental website is a resource for internal and external clients to get information about various aspects of the Department of Psychology.  Additionally, faculty members may have their own personal or lab websites hosted jointly by Psychology and Life Sciences. Finally, instructional course websites are created for all non-tutorial, undergraduate courses and are available to currently enrolled students. Graduate course websites may be created at the instructor’s request.

Software

Some commonly used software is purchased collaboratively through the department.  Software not listed here may also be available through UCLA Software Central or ASUCLA.  We recommend checking with them before purchasing from another vendor.

Networking, Data Storage, Email

Most users in Franz Hall have 2 network connections near their desks with 1 Gb transfer speeds. Our network is firewalled, monitored, and can be accessed via VPN. File storage can be provided for large data sets as well as typical single-user or shared-user files. New faculty and staff members are provided with Microsoft Exchange email accounts on the campus Enterprise Messaging system. Those accounts are provisioned and supported by local Psych IT staff.

The IT Unit is staffed most normal business days between 8:00am and 5:00pm.

 

Psych IT Staff Members:

  • Dawn Canfield, Computer Resource Manager I
    Manages staff, resources, and projects. Liaison to other campus computing and staff groups.
  • Bobby Chan, Computer Resource Specialist
    Provides CCLE support, Loaner equipment coordinator; provides administrative and technical support in the computer labs.
  • Michael Jeon, Technical Lab Manager
    Takes care of all computers, printers, cameras, software, and other devices inside the computer labs.
  • Dave Margolis, Web Developer
    Manages our websites and trains others on how to update and manage content.
  • Chris Nguyen, Help Desk Supervisor
    Manages the help desk operation and oversees completion of help desk requests.  Supports AV equipment needs.
  • Ray Yamauchi, Help Desk Analyst
    Resolves help desk requests and provides back up to individuals in the IT Unit. Supports AV equipment needs.

Life Sciences Computing (LSC):

The Life Sciences Computing staff is responsible for networking in Franz Hall. We work closely with them to add, change or troubleshoot connectivity issues in the building.